Privacy Policy
At Shuchi Label, we value your trust and are committed to safeguarding your personal information with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
This website is operated by Soroshi Enterprise, a sole proprietorship based in India. Throughout this policy, “We”, “Us”, and “Our” refer to the brand.
2. Information We Collect
Personal Information
When you shop with us or interact with our website, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment-related details (processed securely via third-party providers)
Usage Information
We automatically collect certain data such as:
- IP address
- Browser type and device information
- Pages visited and time spent
- Purchase and browsing behaviour
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and customer support
- Personalize your shopping experience
- Improve our website, collections, and services
- Share updates, new launches, and exclusive offers (you may opt out anytime)
- Prevent fraud and ensure platform security
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience by:
- Remembering your preferences
- Keeping items in your cart
- Understanding how you interact with our website
You can disable cookies through your browser settings, though some features may not function properly.
5. Sharing Your Information
We do not sell your personal data. We may share your information only with:
- Trusted service providers (payment gateways, delivery partners, analytics tools)
- Business partners for fulfilling services
- Legal authorities, if required by law
All third parties are required to handle your data securely and responsibly.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders and provide services
- Comply with legal and tax requirements
- Resolve disputes
7. Data Security
We implement appropriate security measures to protect your personal data. However, no online system is completely secure, and we cannot guarantee absolute protection.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Opt out of marketing communications
- Request deletion of your data (subject to legal obligations)
9. Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect data from children.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.
12. Contact Us
For any questions, concerns, or requests related to your privacy:
📧 support@shuchilabel.co.in